HATCH REWARDS
Spend $1 = Earn 1 Hatch Point
Required Points |
Redeemable Rewards(on ala carte orders only) |
| 100 | Choice of 1 starter |
| 200 | $15 off |
| 200 | 10 Skewers |
| 300 | $30 off |
| 300 | One Large Signature Pot |
| 400 | $60 off |
| 500 | $100 off |
| 600 |
4pax Free Buffet (Sunday – Thursday) |
Frequently Asked Questions
What is Hatch Rewards?
Hatch Rewards is a loyalty program created to reward our regular customers with exclusive benefits, perks and updates.
What is the validity of the membership?
Membership is valid for a lifetime, in Singapore only. However, Hatch Points are valid for 1 year from the date of issue, on a rolling basis. Any unutilized Points will be forfeited. Strictly no extensions for any unused Points.
How do I start earning Hatch Points?
For every SGD 1 spent is equivalent to 1 Hatch Point earned. Points can be earned on the post discounted amount for purchase on any ala carte food and beverages (dine-in or takeaway), after GST and Service Charge (if applicable). Points are strictly not exchangeable for cash. Please provide your Mobile Number registered with our loyalty membership to our service staff upon payment to credit your Hatch Points.
Can I share my Membership?
No, membership privileges can only be enjoyed by the registered member. Only 1 unique mobile number for each membership is allowed.
How do I redeem with my Hatch Points and what can I redeem?
Hatch Points can be used to redeem Rewards; which can offset your bill in store on your next visit. Rewards can only be redeemed on ala carte orders only. Rewards are not valid to offset bills for buffet, value sets, seasonal promotions or Festive sets. Please provide your registered mobile number upon payment to redeem your Reward.
How can I check my Hatch Points balance?
You may check your balance points by logging in with your registered mobile number to login HERE.
What if I forgot to inform staff to add in my Points on my last visit?
Please do write in to us using the form below, and attach an image of your original receipt, and we will be able to add the points manually for you. However, do note that we will only be able to add in points for receipts that are transacted on the same day of writing.
Can I unsubscribe from the Hatch Rewards loyalty program?
If you would like to discontinue your membership with us; please write to us using the form below; and we will remove you and all your associated contacts details from our Hatch Rewards program. Do note that you will also lose all your Hatch Points accumulated and Rewards that you have previously earned upon account termination.
What is Hatch Rewards?
Hatch Rewards is a loyalty program created to reward our regular customers with exclusive benefits, perks and updates.
What is the validity of the Membership?
Membership is valid for a lifetime, in Singapore only. However, Hatch Points are valid for 1 year from the date of issue, on a rolling basis. Any unutilized Points will be forfeited. Strictly no extensions for any unused Points.
How do I redeem with my Hatch Points and what can I redeem?
Hatch Points can be used to redeem Rewards; which can offset your bill in store on your next visit. Rewards can only be redeemed on ala carte orders only. Rewards are not valid to offset bills for buffet, value sets, seasonal promotions or Festive sets. Please provide your registered mobile number upon payment to redeem your Reward.
Can I share my membership?
No, membership privileges can only be enjoyed by the registered member. Only 1 unique mobile number for each membership is allowed.
How do I start earning Hatch Points?
For every SGD 1 spent is equivalent to 1 Hatch Point earned. Points can be earned on the post discounted amount for purchase on any ala carte food and beverages (dine-in or takeaway), after GST and Service Charge (if applicable). Points are strictly not exchangeable for cash. Please provide your Mobile Number registered with our loyalty membership to our service staff upon payment to credit your Hatch Points.
How can I check my Hatch Points balance?
You may check your balance points by logging in using your registered mobile number HERE.
Have a question?
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Fat Bird Chicken Hotpot
1 Liang Seah Street, #01-15/16 Singapore 189022
6337 0612
Sun - Thur: 11:00 am to 11:30 pm
Fri & Sat: 11:00 am to 2:00 am
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